Refund & Cancellation Policy for wntdryfruits.com
Welcome to Walnut Tree! We strive to provide the best quality dry fruits and customer service. Please read our Refund & Cancellation Policy carefully before making a purchase.
1. No Refund Policy
1.1 Perishable Nature: Due to the perishable nature of our products, we do not offer refunds once the order has been processed and shipped. Please ensure that you review your order carefully before finalizing your purchase.
2. Order Cancellation Policy
2.1 Cancellation Time Frame: Orders can only be cancelled within 1 hour of placing the order. To cancel an order within this time frame, please contact our customer service team immediately at support@wntdryfruits.com or 9906708801.
2.2 Post-Cancellation Window: After the 1-hour window, we are unable to accept cancellations as the order will have already been processed for shipping.
3. Damages and Issues
3.1 Reporting Damages: We take great care in packaging our products to ensure they arrive in perfect condition. However, if you receive a damaged or incorrect item, please contact us within 24 hours of receiving your order.
3.2 How to Report: To report a damaged or incorrect item, please email us at support@wntdryfruits.com with the following details:
Your Order Number
A clear photo of the damaged or incorrect item
A description of the issue
3.3 Resolution: Upon receiving your email, we will investigate the issue and, if applicable, send a replacement product at no additional cost.
4. Return Policy
4.1 No Returns: Due to the perishable nature of our products, we do not accept returns. All sales are final.
5. Customer Support
For any questions or concerns regarding your order, please contact our customer service team:
Walnut Tree
M A Link Road Munwarabad
Near Paris Bajaj
Srinagar - 190001
Phone: 9906708801
Email: support@wntdryfruits.com
Important Notice
Please note that all sales are final, and we do not offer refunds or accept returns for any products purchased on wntdryfruits.com. We encourage you to review your order carefully before completing your purchase.
Thank you for choosing Walnut Tree. We appreciate your understanding and support.
This Refund & Cancellation Policy ensures clarity regarding refunds, cancellations, and the handling of damaged or incorrect items, tailored specifically for Walnut Tree and its customers on wntdryfruits.com
